Andre & Amy started this ripple. It's about Bruce Clinton, most recently author of "The Secrets of Building a Great Organization: What Your Lawyer or Accountant Can't Tell You". Bruce joins us for next MM2010 on Professional Services (Help, I'm Selling the Intangible!). It's different because in the video, Bruce shares his all-time favorite client (and best paycheck ever!). One more example of how we can all make our services that much more tangible.