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100 Ways to Ripple > Retail

How to word of mouth, or ripple? Get ideas here, then get started at Ripple100, where anyone can ripple anything, for any audience anywhere. Easy.

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Ah, retail. Just in time for the holidays. If you can buy things there, it’s retail. Stores online or off. Big malls, strip malls, outlet malls, boutiques, antiques, art galleries. Don’t forget catalogs.

Ripple your store if it’s so obviously unique.

If not, dig deeper and ripple that which makes you different. Different vs. other stores. Different where you are. Different today vs. yesterday vs. tomorrow (in other words, what’s new? launching anything? products? services? promos?). Different in ways that matter to us.

Like, as a store:

  • Your merchandise.
  • Your focus on just shoes.
  • Or handbags.
  • Or jewelries.
  • Or men.
  • Or women.
  • Or kids.
  • Or the great outdoors.
  • Or great causes, or non-profits you support
  • Or, back to your merchandise, the full variety of your offerings.
  • Or where you offer them from.
  • Maybe it’s a quaint little shop tucked in the cobbled streets of Amalfi.
  • Or the trendiest avenue in New York.
  • Or you’re multichannel.
  • The fact that customers can browse and shop online.
  • Or in-store.
  • Or in 73 countries.
  • Or via catalog.
  • Or all of the above.
  • And the fact that they can return no questions asked.
  • Or free shipping.
  • Or buy one take one, or any of its ingenious permutations.
  • Your prices.
  • Your holiday promos.
  • Your people.
  • Your stores.
  • Your furniture, decor, or the 100 inch flat screens that adorn your walls.
  • The music that blares, or hums, from your stores.
  • The name of your store.
  • Your history.
  • Your service.
  • Your happy customers.
  • The other stores that make you worth the trip.
  • Or the trip itself - maybe it’s the scenic drive, or British Airways’ fly now pay later promo.
  • Or the town fair or fiesta or festival that marches right past your front doors.
  • Or the al fresco dining place just 10 steps from your door.
  • The free samples you’re giving out just this week.
  • The free samples you gave out last week.
  • Your after-sales service and warranties.
  • You’re always over-stocked.
  • Your clientele.
  • Your personal shoppers.
  • You’re bespoke only, nothing off-the shelf.
  • Everything’s off-the-shelf.
  • Your (gulp) liquidation sale.
  • Your half off on everything this Tuesday only every Tuesday.
  • Your “you’re going to love the way you look, I guarantee it” guarantee.

Look, consumers have so many options. But as you can see there’s even more ways you can ripple - ways you can tell us what makes you different, why it matters, and why we should buy from you.

Click on comments if you want to add to this list, or see what others added.

Remember: if it’s different, or if it matters, it’s worth a ripple.

  1. September 1st, 2009 at 05:59 | #1

    Midway down this list you’ll find “Your People”. If you’d like an example of how to ripple with your employees, check out CB Whittemore’s post about Puma http://bit.ly/Wk3u7

  2. September 1st, 2009 at 06:43 | #2

    Andre, thanks for the shout-out. This is a terrific list.

  3. September 1st, 2009 at 14:01 | #3

    Definitely missed this one:

    Ripple the news on Y-O-U!

    How to get Y-O-U in the news? And at least 3 good reasons why Y-O-U should try? Read on at http://bit.ly/oAhV0, thanks to Celestine Chua, who tells us how and why she got herself featured in the news 6 times in a matter of months just after she left her cushy job at age 24 to pursue her dream. (read: she was pretty much a nobody, but managed to get it done. So you can too!)

  4. September 1st, 2009 at 14:19 | #4

    Here’s one for the deep thinkers. Might help you select which products among the hundreds on your shelf.

    Ripple items of “high perceived risk”. Check out this survey on Consumer Switching Cost: http://bit.ly/11kebP. Why do we see the least switching for childcare and petcare products, and heartburn medication (as opposed to general pain relievers)?

    Because switching brands in those categories could have really painful consequences! So ripple those products that your customers are most attached to. It’s something that might keep them coming back to you.

  5. September 14th, 2009 at 10:34 | #5

    There are a lot of ideas to start off here. It could be a lot of fun figuring out which ones work best for an indie artist such as myself.

    I see this new tool as the next generation in both marketing and promotion of not only goods and services but ideas (both positive and negative) as well. It will be interesting to see how this evolves socially.

    –Patricia

  6. November 20th, 2009 at 11:43 | #6

    Hi Particia- Better late than never. We’re looking for Indie artists to feature - it’s free to you. Holler if you’re interested!

  1. September 1st, 2009 at 06:49 | #1
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